TechTalks
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On-Demand Webinar | 20 Minutes

Empowered frontlines for stronger bottom lines

Retail banks have clear ambitions for deposit growth, stronger customer relationships and more modern experiences. But turning those priorities into consistent frontline performance requires more than a strategy.

In this TechTalks™ session, David Steifman and Jake Karls, Product  Leader, Digital Retail Banking at FIS® discuss findings from the 2026 Retail Banking Transformation Survey, conducted by TechStudio™, an Energize Marketing® company, in partnership with FIS. Drawing on insights from 300 retail banking leaders across North America, the conversation explores how banks are evolving the branch experience, empowering frontline teams and modernizing their technology to drive more consistent, measurable growth.

Watch the webinar to learn:

  • How the role of the branch is evolving from a transaction center to a relationship and growth engine
  • Why connected platforms and guided workflows are critical to improving frontline productivity and customer experiences
  • How banks can take an incremental approach to modernization while building the connected data foundation needed for AI

Discover how retail banking leaders can turn modernization investments into more connected customer experiences and stronger business outcomes.

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David Steifman, TechTalks HostTM, Energize Marketing®

David Steifman

TechTalks™ Host

Energize Marketing

Jake Karls, Product Leader, Digital Retail Banking, FIS

Jake Karls

Product Leader, Digital Retail Banking

FIS