TechTalks
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On-Demand Webinar | 20 Minutes

Winning the Wallet: How Modern Digital Card Experiences Drive Engagement, Loyalty, and Growth

Digital card experiences have become a critical part of the cardholder relationship. As expectations for real-time visibility, control and personalization continue to rise, financial institutions have an opportunity to turn everyday digital interactions into stronger engagement, greater loyalty and increased card usage.

In this TechTalks™ session, hear from Carl Thibodeau, VP of Credit Card and Digital Solutions at FIS®, as he explores how financial institutions can create more useful, personalized and actionable card experiences that strengthen top-of-wallet positioning and support portfolio growth.

Key Takeaways:

  • Strengthen top-of-wallet positioning by creating digital experiences that encourage engagement and everyday card usage

  • Build cardholder trust through greater visibility, control, self-service and proactive communication

  • Apply AI and personalization to deliver smarter, more contextual cardholder experiences

  • Modernize incrementally by improving high-impact moments across the cardholder journey

Watch now to discover how a modern digital card experience can help turn your card into a more active, trusted part of your customers' financial lives while driving loyalty, retention and growth.

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Teri Robinson, TechTalks

Teri Robinson

TechTalks™ Host

Energize Marketing

Carl Thibodeau, FIS

Carl Thibodeau

VP of Credit and Digital Payment Solutions Services

FIS