The state of business banking

Business banking is becoming an increasingly important source of growth for financial institutions, but rising client expectations, evolving payment models and legacy technology are creating new challenges for banks looking to scale.

In this TechTalks^™ session, David Steifman and John Stuckey, Head of Product for Digital Business Banking at FIS^® unpack the findings from the 2026 Global State of Business Banking survey, which gathered insights from 350 banking leaders across North America and Asia-Pacific. Explore where banks see the greatest opportunities for growth, how they are approaching modernization and what it takes to deliver differentiated experiences across micro, SMB and commercial banking segments. 

Key Takeaways:

• Why 93% of banking leaders see SMBs as the primary driver of future growth
• How banks can balance digital self-service, personalization and human relationships across different business segments
• Why real-time payments, cross-border capabilities, AI and embedded banking are becoming increasingly important

• How modern platforms can help banks scale while delivering experiences tailored to different client needs

Watch now to see how banking leaders are rethinking growth, payments and digital banking strategies to become a more valuable financial partner to business clients.