The Ultimate Guide to Online Fraud Prevention for State & Local Governments
As state and local governments expand digital services, online fraud can drain public resources, disrupt service delivery, and weaken constituent trust. Leaders need a fraud prevention strategy that strengthens security without creating unnecessary barriers for residents, employees, or partners.
This guide explains how account takeover, synthetic identities, bots, phishing, and other fraud tactics target government services and benefit programs. It outlines how an integrated identity and access management strategy can connect fraud detection, automated decisioning, identity verification, and risk-based mitigation to protect public funds while improving operational efficiency and digital experiences.
Key Takeaways
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Why fragmented fraud and identity controls can increase risk, cost, and operational complexity
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How integrated IAM can protect public resources while preserving access to digital services
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Key considerations for balancing stronger fraud controls with constituent convenience and privacy
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Ways to build an adaptable counter-fraud strategy that responds to evolving AI-driven threats