Communications and worker productivity: Where we are today

Workplace productivity is increasingly affected by the number of communication tools employees use each day. As app switching, notifications, and communication volume continue to rise, organizations need a clearer path to simplifying work and improving collaboration.

This asset compares today’s workplace communication challenges with findings from five years ago, highlighting how tool overload continues to impact productivity. It shows that employees are still juggling multiple apps, losing time switching between platforms, and increasingly prefer unified communication and collaboration tools. 

• How app switching can waste up to 60 minutes per workday
• Why communication volume remains a major productivity challenge
• What workers prefer when it comes to unified communication platforms
• How unified tools can help improve employee productivity and customer service