Report
What Patients Want
Your next patient is Googling you right now. They’re also checking ChatGPT, their insurance portal, and three other sites. They’ll try to book tonight after dinner. And if anything feels off — wrong hours, outdated info, too much friction — they’re gone. You’ll never know they were there.
This report shows you what’s actually driving those decisions — grounded in real Zocdoc booking data and national survey research.Your next patient is already searching for you — and deciding whether to book before you even know they exist. This report, grounded in real Zocdoc booking data and national survey research, reveals exactly what's driving patient decisions today.
Key Insights:
This report shows you what’s actually driving those decisions — grounded in real Zocdoc booking data and national survey research.Your next patient is already searching for you — and deciding whether to book before you even know they exist. This report, grounded in real Zocdoc booking data and national survey research, reveals exactly what's driving patient decisions today.
Key Insights:
- One inconsistency online and patients move on — before you ever hear from them
- Booking happens in the moment — friction means a lost patient, not a rescheduled one
- First impressions are hard to win, but loyalty is the reward
Patients aren't unreachable — they're just choosing someone else. Your next patient is deciding right now. Make sure they choose you.
Topics
Healthcare
Healthcare Marketing
Healthcare Innovation
Digital Health