Report
2025 Global state of digital business banking
Unlock the future of business banking
Business banking is at a turning point. Cloud adoption, AI-driven innovation, and real-time payments are reshaping how banks serve their commercial and small business customers. Yet legacy infrastructure and resource constraints remain pressing barriers.
The 2025 Global State of Digital Business Banking Report — based on a survey of 300 banking executives across North America and Asia, conducted by TechStudio™, an Energize Marketing® company, in partnership with FIS® —, reveals how leading institutions are modernizing with smarter, faster, and more connected strategies.
Key Takeaways:
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Cloud-first: All surveyed banks have cloud operations, most with the majority of systems migrated.
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AI in action: Over half plan to deploy generative AI in 2025.
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Real-time payments: Nearly all expect to launch instant payments this year.
Modernization is no longer optional—it’s a competitive mandate. Download the report to see how leading banks are overcoming challenges, meeting customer expectations, and positioning to win in a digital-first economy.
Topics
Digital Transformation
AI & Machine Learning
FinTech
Digital Banking