60% of Banks Report Technology Investments Resulted in Greater Collaboration Across Enterprise

Faced with disharmony across the money lifecycle, fueled by fraud, cyberthreats, and regulatory complexity, financial institutions know modernization is no longer optional. It is the path to mitigating risk, increasing agility, and accelerating innovation to meet customer demand for digital services in a highly competitive market.  👉Read the full eBook

Why modernize now

Many banks still rely on legacy technology. Those systems have delivered value, yet even well-established institutions that delay modernization across core platforms, payments, cybersecurity, data management, regulatory reporting, and customer engagement risk falling behind faster, more agile competitors.

What the research shows

New findings from The New Risk Reality: How Financial Institutions Can Thrive If They Modernize, a survey by TechStudio™, an Energize Marketing® company, in partnership with FIS®, quantify the stakes. Organizations are losing nearly 100 million dollars each year from gaps across the money lifecycle, with cyberthreats and fraud driving more than 53 million dollars in combined annual losses across financial services and fintech firms.

• Top concerns vary by segment. Among fintech respondents, 35 percent rank cyberthreats as the leading risk. Among technology and big tech respondents, 24 percent cite fraud.

• The impact extends beyond operations. Cyber incidents jeopardize customer trust, regulatory compliance, and brand reputation, which can produce long-lasting consequences in markets where trust is everything.

"Your modernization strategy must address these core-to-channel connections if you wish to create a highly personalized experience for each customer." – Melissa Cullen, Head of Strategy, FIS

Those organizations using core processing systems cited three primary goals that they believe will strengthen their competitiveness, security and customer relationships—staying ahead of marketing trends (46 percent), strengthening cybersecurity and ensuring regulatory compliance (44 percent), and deepening customer relationships by improving overall experience.

📊 By the Numbers: Global Modern Banking Today

• 100 million amount enterprises lose annually to gaps across the money lifecycle
  
  

• 46% want to enhance competitiveness by staying ahead of market trends

• 44% depend on core processing systems to strengthen cybersecurity and compliance

• 42% aim to deepen customer relationships by improving overall experience
  

Financial institutions that understand modernization is not a one-time initiative but is a  continuous, strategic effort to reduce risk, prevent fraud, strengthen compliance, and deliver better experiences for both customers and employees, will be poised to lead and thrive in the digital economy.

 👉 To explore all findings, download the full  The New Risk Reality: How Financial Institutions Can Thrive If They Modernize  eBook (fielded in April 2025).