Guide

Workforce Buyer’s Guide

Evaluating workforce IAM requires examining how a platform handles authentication, access policies, identity data, and application integration. Detailed provider questions help teams assess technical fit across modern applications, legacy infrastructure, and hybrid environments.

The “Workforce IAM Buyer’s Guide” organizes technical evaluation criteria into basic, intermediate, and advanced capabilities, with definitions and RFP questions for each. It covers SSO, MFA, provisioning, passwordless authentication, no-code orchestration, contextual access, governance, APIs, and deployment architecture.

Key Takeaways

• What to ask about SSO standards, MFA methods, identity stores, and provisioning workflows.

• How to evaluate passwordless support, no-code orchestration, and contextual access.

• What to assess in automated deprovisioning, least-privilege controls, and identity governance.

• How to compare legacy integration, SDKs, DevOps support, and hybrid-cloud deployment.

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