Checklist

Growth Unlocked: The 15-Minute Check

Seeing your booking experience through a new patient's eyes

How easy is it for a new patient to find your practice, trust what they see and book an appointment? This quick checklist from Zocdoc helps you evaluate the key touchpoints that can either create a smoother booking experience — or cost you appointments.

Download the checklist to:

• Test how easy it is for patients to book after hours by phone or online

• Spot inaccurate insurance or payer directory details that may create friction

• Identify inconsistencies across hours, availability, provider details and booking channels

• Score your current experience and prioritize the gaps worth fixing first

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